Privacy Policy

1. Information We Collect

Personal Information:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely through Stripe)

Order Information:

• Product specifications and quantities
• Artwork files and design preferences
• Order history and communication records

Technical Information:

• IP address, browser type, device information
• Website usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

• Process and fulfill your orders
• Communicate about your orders and our services
• Provide customer support
• Improve our website and services
• Send promotional emails (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors, shipping companies, email services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

• We use industry-standard security measures to protect your data
• Payment information is processed securely through Stripe
• Artwork files are stored securely and access is limited
• We regularly update our security practices

5. Your Rights

• Access: Request a copy of your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Portability: Request your data in a portable format

6. Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyze website usage, and provide personalized content. You can control cookie settings through your browser.

7. Third-Party Services

• Google Analytics: Website analytics and performance tracking
• Stripe: Secure payment processing
• MailerSend: Email communications and notifications

8. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Artwork files may be retained for reorder purposes.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Contact Us

For questions about this privacy policy or to exercise your rights, please contact us through our website or email us directly.