Terms & Conditions
Effective Date: January 1, 2024
Welcome to Fit Print Bros. By using our services, you agree to these terms and conditions.
1. Services
Fit Print Bros provides professional printing services including screen printing, DTF printing, embroidery, stickers, and large format printing. We also offer design services and artwork enhancement.
2. Orders & Payment
- All orders require full payment before production begins
- Prices are subject to change based on artwork complexity and specifications
- Art fees ($25) apply for artwork that requires enhancement or vectorization
- Minimum quantities apply to certain products as specified
3. Artwork & Intellectual Property
- You must own or have rights to use all submitted artwork
- We are not responsible for copyright infringement claims
- We reserve the right to refuse orders that may infringe on copyrights
- Artwork files remain your property; we may retain copies for reorder purposes
4. Production & Delivery
- Production times vary by product and quantity
- Rush orders may incur additional fees
- We are not responsible for delays due to artwork issues or customer changes
- Shipping costs are additional and calculated at checkout
5. Quality & Returns
- We guarantee the quality of our printing and embroidery work
- Defective items will be reprinted at no charge
- Custom printed items cannot be returned unless defective
- Claims must be made within 7 days of delivery
6. Limitation of Liability
Our liability is limited to the cost of the order. We are not responsible for consequential damages, lost profits, or other indirect damages.
7. Contact Information
For questions about these terms, please contact us through our website or call our customer service team.